Request for Tuition Adjustment

Luzerne County Community College is committed to fairness and equity for all students. The following process and related instructions are intended to meet that standard of fairness.

A "Request for Tuition Adjustment" process is available to students who believe circumstances warrant an exception to the College's Refund Policy. Exceptions to the College's Refund Policy will only be considered for extenuating circumstances out of the student's control.

The Tuition Adjustment Appeals Committee decides each appeal case on its own merit. All completed documentation must be submitted to the Office of the Vice President Enrollment Management and Student Development. Under no circumstances will a successful appeal result in a refund of Federal or State financial aid. Only tuition, general service fees, and technology fees are refundable. Specific course fees and deposits are non-refundable. No appeal of Bookstore charges will be allowed.

Step 1. Request for Tuition AdjustmentForm (complete and sign)
Complete and sign the form; be sure ALL questions are answered. A Request for Tuition Adjustment form must be submitted no later than 1 year after the incident for which the tuition adjustment request is made. Students must officially drop the course(s) that they are appealing. The College does not allow a student to remain in a course and file an appeal.

Request for Tuition Adjustment Form

Step 2. Personal Statement
Submit a typed personal statement. Clearly describe the situation as to why you believe you meet an exception to the College's Refund Policy.

REASONS FOR EXCEPTIONS AND SUPPORTING DOCUMENTATION.
Only the following exceptions to the College's Refund Policy will be considered:

  1. Student's Medical Condition (letter from physician) - A signed written statement on letterhead must be provided by the student's physician. The letter must explain why the student was not able to complete the semester in question without violating HIPAA). The letter should include the date the medical condition began and how long the medical condition prevented College attendance.
  2. Involuntary changes in employment (letter from employer) - A written statement on letterhead must be provided by the student's employer. The letter should include verification of the change in days, hours, or location of work that occurred. The letter should also include the date the change in employment status occurred, the duration of the change, and the reason for the change.
  3. Death in immediate family (copy of obituary or death certificate) - Submit a dated copy of the family member's obituary from a newspaper or a copy of the deceased's death certificate. The Personal Statement must include how the family member's death and related circumstances affected the student's ability to attend and complete the semester.
  4. Student's Military Activation - Submit a signed copy of military activation orders.
  5. Other extenuating circumstances beyond the student's control - For students not meeting the exception criteria in the above items, the Tuition Adjustment Appeal Committee will need specific documentation describing the situation that prevented continued attendance of registered classes. Official and/or signed documentation supporting the reasons behind the extenuating circumstances appeal is desired.

Please Note Additional Information: Failure to attend classes will not relieve you of your financial obligation.
The College's Refund Policy is widely publicized View Policy
Appeals based on lack of awareness of this policy will not be accepted.
Appeals for course drops and/or refunds based on the following circumstances will not be considered:

  • Inability to pay/Lack of Financial Aid/Incomplete Financial Aid Process.
  • Failed online drop/withdrawal attempts.
  • Childcare or transportation issues.
  • Incomplete forms or vague supporting documentation will result in denial of an appeal. The Committee will only review an appeal once. Multiple submissions for the same request will not be reviewed.
  • All appeal requests must be mailed to the address below, emailed to registrar@luzerne.edu, faxed to (570) 740-0356, or delivered personally to the Office of the Vice President Enrollment Management and Student Development.
  • The Committee will communicate its decision in writing.
  • Successful appellants will receive an adjustment of tuition charged and paid depending on the circumstances. Under no circumstances, will a successful appeal result in a refund of Federal or State financial aid.
  • All appeal requests must be mailed to the address below, emailed to registrar@luzerne.edu, faxed to (570) 740-0356, or delivered personally to the Office of the Vice President Enrollment Management and Student Development.

Luzerne County Community College
Office of the Vice President Enrollment Management and Student Development
521 Trailblazer Drive
Nanticoke, PA 18634