LCCC Logo Bullet Current Position Openings - FT Desktop Systems Manager
Position Title: FT Desktop Systems Manager

Position Classification: Full-Time Twelve (12) Month Faculty

Minimum Position Qualifications:

Academic Rank: Instructor

  1. Education - Bachelor's Degree in Computer Science or related field (or equivalent).

  2. Experience - Three (3) years technical experience with installing, supporting, and troubleshooting desktop/laptop computer systems.

  3. Skills - Knowledge of hardware and software; substantial hardware and software troubleshooting skills; presentation and training skills; strong communication skills, both verbal and written; strong interpersonal and communication skills and the ability to work effectively with all levels of College personnel; critical thinking and decision-making skills; ability to function independently; ability to keep current with changing technologies.

    Position Responsibilities:

    Responsible for support of all end users (staff and students) in the use of technology services and resources at the College's on campus and off campus centers, using remote management software and/or by traveling to centers; install software on computers and distribute computers and peripherals within college locations; troubleshoot and resolve hardware and software problems for all college end users; performs backup procedures for College information systems; works with vendors to coordinate service calls and replacement of hardware and software; provide training to staff for software and hardware usage; assists in planning for the annual technology replacement plan; keeps electronic records of equipment checkouts; manage account creation and security access permissions within the various systems; must be willing to upgrade skills required to maintain job currency; must be willing to work evenings and weekends as required during critical periods; perform other related duties as assigned.

    Entry Salary: $45,402.00/annual

    Standard Work Week: 35 hours

    Apply End Date: December 18, 2022.

    Luzerne County Community College (hereinafter referred to as the 'College') is committed to a work, academic and public environment in which all individuals are treated with respect and dignity. The College and its employees have a moral and legal obligation to provide equal access and equal opportunity to all members of the community. The administration will ensure that this commitment is fully implemented through compliance with all relevant federal, state, and municipal laws, statutes and ordinances prohibiting discrimination, including, but not limited to the First Amendment to the United States Constitution; the Constitution of the Commonwealth of Pennsylvania; Title VII of the Civil Rights Act of 1964, as amended by the Civil Rights Act of 1991 ('Title VII');Title IX of the Education Amendments of 1972, Section 503 of the Rehabilitation Act of 1973; the Vietnam Era Veterans Readjustment and Assistance Act ('VEVRAA'); the Genetic Information Nondiscrimination Act ('GINA'); the Age Discrimination in Employment Act ('ADEA'); The Older Workers Benefit Protection Act ('OWBPA'); the Americans with Disabilities Act ('ADA'); the Pennsylvania Human Relations Act ('PHRA'); the Family and Medical Leave Act ('FMLA'); the Employee Retirement Income Security Act of 1974 ('ERISA'); the Sarbanes-Oxley Act, the Fair Credit and Reporting Act ('FCRA'); and any amendments to these laws. The institution will implement procedures and measures designed to ensure that employees, students, applicants and visitors to the campus or any site or program of the College are not discriminated against on the basis of race, color, gender, sexual orientation, disability, age, veteran status, national origin, religion, marital status, political affiliation, ancestry, union membership and use of a guide or support animal because of blindness, deafness, or physical handicap in the administration of its educational programs, activities, admission or employment practices. Any acts of reprisal, retaliation or harassment taken against an individual because he/she has filed a discrimination complaint, testified about matters related to a compliant, or otherwise assisted a complaint inquiry are forbidden and may result in severe disciplinary action. Inquires may be directed to Title IX Coordinator, Kim Hogan, Dean of Human Resources, at 800-377-5222 extension 7363. The College takes any allegation of discrimination as serious. Any individual who knowingly or intentionally makes a false allegation or complaint, will be disciplined, up to and including termination of employment.

    Luzerne County Community College is constantly seeking to become a more diverse and inclusive community and to enhance the cultural richness that diversity and inclusion brings. The College strongly encourages applications from diverse candidates and those who demonstrate a commitment to diversity and inclusion.