Frequently Asked Questions

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If you do not find the answer to your questions below, please feel free to contact the College at 1-800-377-5222.

For Admissions press/select 1
(How to apply for college, steps to enroll, needed admissions documents)

For Student Support press/select 2
(Financial Aid, registration, academic advising, transcripts, counselors, early college, transfer questions, etc.)

For the Business Office press/select 3
(Billing and payment information, as well as how to access the College's payment plan option)

For the Bookstore press/select 4

For Academic Affairs press/select 5
(Questions about instructors, grades, distance education)

For Technical Support press/select 6
(Help with online classes, technical issues, passwords, email accounts, etc.)

For all other questions press/select 8

Current
Students
Prospective
Students
General
Information
Spring 2020
Grading Information
Fall 2020
Grading Information
Spring 2021
Grading Information

Prospective Students

Luzerne County Community College and its centers will transition to online learning for the remainder of the Fall semester, effective at of the end of classes on Friday, November 20. The College will provide a hybrid option for students enrolled in those programs which include a hands-on component. All offices and services will remain open including student computer labs and the Library.

Yes! You can apply to the college at: https://www.luzerne.edu/admissionsapp/

Visit our Admission FAQ page for more information: https://www.luzerne.edu/admissions/faqs.jsp

Yes! Students can register in several ways:

  • Via Self Service Student Planner as long as you have 2.5 GPA and have earned 15 credits or more. If you have not used Self Service before please view the tutorial HERE.
  • Via email by sending your course and section requests to registrar@luzerne.edu from your LCCC email account.
  • Through a counselor or advisor. You can request a remote advising appointment by emailing counseling@luzerne.edu or by calling 800- 1-800-377-5222, press #2 for an individual advising session.
  • Visiting students can utilize Self Service Student Planner to register for classes without the permission of a counselor or advisor. If you have not used Self-Service before please view the tutorial found HERE

If you do not have an LCCC email account, please go to https://studentportal.luzerne.edu/welcome/ to set up your LCCC email account. If you need technical support with this step or forgot your password, please contact LCCC's help desk at 1800-377-5222 Option #1 or email them at helpdesk@luzerne.edu.

You can email us at fao@luzerne.edu or by phone at 570-740-0389.

You can submit any requested documentation such as financial aid verification (tax transcripts, W2s, etc.) to fao@luzerne.edu or fax us at 570-740-0347.

You can track the status of your financial aid process online via Self-Service at https://self-service.luzerne.edu. Once you open the Financial Aid section, you can view the checklist of items needed to complete your file. There are links to Financial Aid forms to print and complete as well as links to websites to obtain IRS information.

Please know there may be a delay due to the college closing.

Yes, the Registrar's Office is open to students. You can also email us at registrar@luzerne.edu or by phone at 570-740-0594.

Transcripts - Official and unofficial transcripts cost $5 and need to be requested in writing. Visit http://www.luzerne.edu/supportservices/registrar/transcripts.jsp.

Enrollment Verification - Requests must be made in writing. Visit https://www.luzerne.edu/supportservices/registrar/enrollverify.jsp