LCCC Logo Bullet Current Position Openings - FT Director of Application Development and Support
Position Title: FT Director of Application Development and Support

Position Classification: Full-Time Administration

Minimum Position Qualifications:

  1. Education - Bachelor's Degree in Computer Science or Information Technology or a related field is required; Master's Degree in Computer Science or Information Technology or a related field is preferred.

  2. Experience - Five (5) years of professional application development and database administration experience with relational databases (SQL Server, MySQL, or UniData) is required; experience with enterprise systems including SIS, ERP, CRM, and Business Intelligence software applications is required, experience as a programmer/analyst with a firm understanding of technical concepts and business practices in higher education is preferred; experience with Ellucian Colleague software including Colleague Studio and Salesforce CRM is preferred.

  3. Skills - Project planning and implementation skills; ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments; ability to foster a cooperative work environment; employee development and performance management skills; knowledge and understanding of information services needs within both an academic and administrative environment; demonstrated ability to plan and integrate information systems within a complex, interdependent organization; ability to evaluate and interpret end user information requirements, and to develop appropriate systems and/or applications solutions; skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures; ability to specify and develop computer programs using a range of programming languages; knowledge of current developments and technological trends in computer software and security; ability to research, analyze, and conceptualize long-term information systems needs on an organizational basis; knowledge of budgeting and fiscal management principles and procedures; ability to provide operational guidance and leadership to a technical staff.

    Position Responsibilities:

    Responsible for managing institution-wide efforts to implement, maintain, integrate, test, and support the college's enterprise IT systems including the administrative Ellucian Colleague Finance and Student modules, Salesforce CRM, websites, BI reporting tools, and all other college administrative systems and integrations; responsible for analyzing, designing, creating/coding, testing, documenting, supporting, and maintaining new and existing software applications, databases, Business Intelligence reporting systems, and for integrations with cloud-based services and with the College's various other systems including but not limited to ERP, SIS, CRM, and LMS systems, Active Directory and M365 APIs, and the various college websites; supervise the Administrative Systems Manager/Student Systems, the Systems Analyst/Database Administrator, the Director of Administrative Computing, and the Director of Technical and Internet Services; serve as the Salesforce/TargetX CRM Administrator, collaborate with internal teams to assist with software design and architecture and to develop code to automate tasks; develop and implement systems and processes to establish and maintain records; develop and implement projects and programs to assist in accomplishment of established short and long-term goals; formulate the development and implementation of integrated information technology policies and standards for the College; train and support IT staff within the department to ensure quality of performance and currency of skills; develop the annual operating budgets and provide fiscal direction for application support; participate in development, implementation and maintenance of policies, objectives, short-range and long-range planning; supervise staff, assign work and work schedules, adjust priorities, has final authority on approval/disapproval of leave, conducts performance evaluation of staff; makes recommendations for hiring and/or termination and problem resolution. Performs other related duties as assigned.

    Entry Salary: $70,783.78/annual

    Standard Work Week: 35 hours

    Apply End Date: June 18, 2023.

    Luzerne County Community College (hereinafter referred to as the 'College') is committed to a work, academic and public environment in which all individuals are treated with respect and dignity. The College and its employees have a moral and legal obligation to provide equal access and equal opportunity to all members of the community. The administration will ensure that this commitment is fully implemented through compliance with all relevant federal, state, and municipal laws, statutes and ordinances prohibiting discrimination, including, but not limited to the First Amendment to the United States Constitution; the Constitution of the Commonwealth of Pennsylvania; Title VII of the Civil Rights Act of 1964, as amended by the Civil Rights Act of 1991 ('Title VII');Title IX of the Education Amendments of 1972, Section 503 of the Rehabilitation Act of 1973; the Vietnam Era Veterans Readjustment and Assistance Act ('VEVRAA'); the Genetic Information Nondiscrimination Act ('GINA'); the Age Discrimination in Employment Act ('ADEA'); The Older Workers Benefit Protection Act ('OWBPA'); the Americans with Disabilities Act ('ADA'); the Pennsylvania Human Relations Act ('PHRA'); the Family and Medical Leave Act ('FMLA'); the Employee Retirement Income Security Act of 1974 ('ERISA'); the Sarbanes-Oxley Act, the Fair Credit and Reporting Act ('FCRA'); and any amendments to these laws. The institution will implement procedures and measures designed to ensure that employees, students, applicants and visitors to the campus or any site or program of the College are not discriminated against on the basis of race, color, gender, sexual orientation, disability, age, veteran status, national origin, religion, marital status, political affiliation, ancestry, union membership and use of a guide or support animal because of blindness, deafness, or physical handicap in the administration of its educational programs, activities, admission or employment practices. Any acts of reprisal, retaliation or harassment taken against an individual because he/she has filed a discrimination complaint, testified about matters related to a compliant, or otherwise assisted a complaint inquiry are forbidden and may result in severe disciplinary action. Inquires may be directed to Title IX Coordinator, Kim Hogan, Dean of Human Resources, at 800-377-5222 extension 7363. The College takes any allegation of discrimination as serious. Any individual who knowingly or intentionally makes a false allegation or complaint, will be disciplined, up to and including termination of employment.

    Luzerne County Community College is constantly seeking to become a more diverse and inclusive community and to enhance the cultural richness that diversity and inclusion brings. The College strongly encourages applications from diverse candidates and those who demonstrate a commitment to diversity and inclusion.