Current Position Openings - FT Technology Support Technician (Position 2 - 11:00 am to 7:00 pm - Monday, Tuesday, Wednesday, Thursday and Saturday 8:00 am to 4:00 pm)

Position Title: FT Technology Support Technician (Position 2 - 11:00 am to 7:00 pm - Monday, Tuesday, Wednesday, Thursday and Saturday 8:00 am to 4:00 pm) Position Classification: Full-Time Classified Minimum Position Qualifications: Education - Associate Degree in appropriate technology field (or equivalent) Experience - Two (2) years of appropriate work experience in the areas of media and technology support services; experience at a higher education institution is preferred. Skills - Proficient knowledge of personal computer hardware and related peripherals, computer operating systems and applications; ability to install and support personal computer software such as antivirus, email, operating systems, and standard office applications; working knowledge of the use and maintenance of audio/visual, telecommunications, and instructional technology equipment; communications skills both oral and written; ability to complete work assignments independently. Position Responsibilities: Assists the Director of Service Desk in supporting all end-users (staff and students) in the use of college technology services and resources at the College's main campus and dedicated centers using remote management software and/or by traveling to centers; responsible for audio and visual (A/V) production of college-related events including setup/tear down of media equipment; support, schedule, maintain, and repair the college's A/V equipment including telecommunications equipment, projectors, supplies, digital signage systems, smart boards, broadcast cable and digital satellite TV systems, and chimes system; install, upgrade, troubleshoot, and distribute college software and hardware equipment; works with vendors to coordinate service calls and replacement of technology equipment; provides training to staff on software and hardware usage; provides basic help desk support for the college technology systems including answering and responding to phone calls, email messages, and walk-in requests; assists the Director of Service Desk in planning for the annual technology replacement plan including the A/V budget; keeps electronic records of equipment checkouts. Entry Salary: $19,599.00/annual Standard Work Week: 35 hours Apply End Date: November 29, 2020.

Luzerne County Community College (hereinafter referred to as the 'College') is committed to a work, academic and public environment in which all individuals are treated with respect and dignity. The College and its employees have a moral and legal obligation to provide equal access and equal opportunity to all members of the community. The administration will ensure that this commitment is fully implemented through compliance with all relevant federal, state, and municipal laws, statutes and ordinances prohibiting discrimination, including, but not limited to the First Amendment to the United States Constitution; the Constitution of the Commonwealth of Pennsylvania; Title VII of the Civil Rights Act of 1964, as amended by the Civil Rights Act of 1991 ('Title VII');Title IX of the Education Amendments of 1972, Section 503 of the Rehabilitation Act of 1973; the Vietnam Era Veterans Readjustment and Assistance Act ('VEVRAA'); the Genetic Information Nondiscrimination Act ('GINA'); the Age Discrimination in Employment Act ('ADEA'); The Older Workers Benefit Protection Act ('OWBPA'); the Americans with Disabilities Act ('ADA'); the Pennsylvania Human Relations Act ('PHRA'); the Family and Medical Leave Act ('FMLA'); the Employee Retirement Income Security Act of 1974 ('ERISA'); the Sarbanes-Oxley Act, the Fair Credit and Reporting Act ('FCRA'); and any amendments to these laws. The institution will implement procedures and measures designed to ensure that employees, students, applicants and visitors to the campus or any site or program of the College are not discriminated against on the basis of race, color, gender, sexual orientation, disability, age, veteran status, national origin, religion, marital status, political affiliation, ancestry, union membership and use of a guide or support animal because of blindness, deafness, or physical handicap in the administration of its educational programs, activities, admission or employment practices. Any acts of reprisal, retaliation or harassment taken against an individual because he/she has filed a discrimination complaint, testified about matters related to a compliant, or otherwise assisted a complaint inquiry are forbidden and may result in severe disciplinary action. Inquires may be directed to Title IX Coordinator, Kim Hogan, Dean of Human Resources, at 800-377-5222 extension 7363. The College takes any allegation of discrimination as serious. Any individual who knowingly or intentionally makes a false allegation or complaint, will be disciplined, up to and including termination of employment.

Luzerne County Community College is constantly seeking to become a more diverse and inclusive community and to enhance the cultural richness that diversity and inclusion brings. The College strongly encourages applications from diverse candidates and those who demonstrate a commitment to diversity and inclusion.